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Process of upgrading firmware and bluetooth version
Announcer: Stephen Time: 30th Jul 2021
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Step1. Upgrade the firmware of HR32-BT(scanner and cradle)

Connect with your technical support owner to provide the FW file by you need.

a.      update firmware of scanner in the file “ScannerFirmware”. When update OK, click refresh to double check.

If you haven’t installed Easyset, you need to download it from:

https://ccloud.ndevor.biz/s/BNYCJLS7diN3jZE

.b. update firmware of cradle in the file “CradleFirmware”. When update OK, click refresh to double check.

 

Step2. Upgrade the Bluetooth version (scanner and cradle)

a.      Install “nRF Toolbox.apk” in the mobile phone(Android system).

Download Link for this APK:

https://ccloud.ndevor.biz/s/NzYxyBQJqbPYkEJ

b. Copy OTA file to the phone.

c. Keep the connection between scanner and cradle

d. Open nRF Toolbox in the phone,

e. Use easyset to sent the command “WLSOTA” to enable upgrade the Bluetooth version.

f. Use nRF Toolbox to upgrade as following steps.


 

Select the file:” dfu_pkg_p190719001_1.02.006”

 

Select “DfuTarg” to upgrade the scanner.

 

 

       g. There will be a beep when the upgrade is successful. Power off the scanner and reboot it. Then sent the command “QRYBFW” to confirm the version of the Bluetooth.

 


 

h. Refer to the Bluetooth OTA upgrading process of the scanner, use “BASOTA” to enter the upgrade state, and use “BASQBF” to inquire the bluetooth firmware version of the cradle.

All comments (3)
  • Guest 3
    I have NLS-HR32-BT, and the scanner can't print information in my equipment, I tried everything but the issue still
    12th Sep 2024
    • William:
      please reply our email to you with device serial number and info fo your region/country, our local team will contact and support you soon. thanks!
      13th Sep 2024
  • Guest 2
    I have NLS-HR3280-BT-HC with craddle and I would like to upgrade firmware since I have some problems with scanner. Why firmware is not available online? Could you just send it to me?
    1st Jul 2024
  • Guest 1
    Hi, I have about 140 HR-3280BT, the problem is when Bluetooth is open another Phone gets conection and Scanner dont have any aprovement method.
    23rd Apr 2024
    • William:
      we will contact you by email, please prepare the serial number of your device and information of region/country etc. our local support will be happy to support you on that.
      23rd Apr 2024
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